Subscriptions & Purchases

Questions and information about ad-free subscriptions, in-app and other purchases

Can I transfer the ad-free subscription from my old device to the new one?
The transfer of an ad-free subscription from one device to another is possible under the following circumstances:   1. It is the same app/game.   2. The...
Fri, 26 Mar, 2021 at 10:49 AM
How can I cancel an ad-free subscription?
You can cancel a subscription at any time by visiting the app store for your device. When canceling a subscription, you usually have access to it until the ...
Fri, 11 Aug, 2023 at 4:05 PM
I am experiencing issues with a payment or an app I purchased. What can I do?
Please contact the app store provider first, if you experience any problems with a purchase of one of our apps or in-app products, or if you are unable to r...
Fri, 11 Aug, 2023 at 4:13 PM
Why do I see ads even though I have a subscription?
There are various reasons why you may see ads even though you have a subscription. Please note that all purchases and subscriptions are provided by the stor...
Fri, 11 Aug, 2023 at 4:02 PM
Why are there ads in the Premium Version (Gold Version)?
In the premium version of our games, no video ads are displayed when starting the app and between matches. If ads are shown, they should only be banner ads....
Thu, 25 Mar, 2021 at 6:04 PM